In “Storytelling: The Real Work of the Museum” it is explained that museums should use storytelling (or narratives) to engage an audience and grab their attention. I agree that stories probably make the most sense when it comes to relevance. People should leave your museum with memories that will last, but what about the knowledge and teaching opportunities that sometimes don’t come with storytelling? In the article it is mentioned that sometimes storytelling comes above information and that’s okay. What is a museum if not a place for someone to learn? Obviously stories might work for smaller children but making up fictional characters to tell a story in a house museum that had actual characters could be confusing. I think that facts and factual information can be used in a way that allows a narrative but also educates in a memorable way.
There are ways (such as ones discusses in the Participatory Museum by Nina Simon) to get an audience engaged and involved without sacrificing the learning of historical facts. By going out to the local communities and getting visitors to express their feelings about what they saw, the museum can learn what is needed and wanted by the people coming into its doors. Knowing that you had a part in the upcoming exhibit is extremely memorable.